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    • Role of culture and change management in sustainable public service reform. 

      Coetzee, Johan (Association of Southern African Schools and Departments of Public Administration and Management (ASSADPAM)., 2007)
      Culture and change is complex, unpredictable and cannot be managed but do have prospects for steering. This paper concurs with Van Tonder that change management is cultural management; and also with Bate that culture and ...