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Online business marketing for SMMEs in low-resource communities: A step by step process for setting up an online interactive environment. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.
The rise of entrepreneurship has led to the development of small businesses. These developments have also been witnessed in low resource areas. As a result, the continuous increase of small business creates stiff competition ...
Customer support design considerations for an information system. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.
(Polytechnic of Namibia, 2014)
The efficiency of an information system could be traced to its design. Typically, information systems are designed with immense focus on the business logic and direct users of such systems, and not the customers who may ...